Privacy Policy

Effective Date: 1/01/2026

Denture King by Lyon Family Dentistry values your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, online forms, social media lead forms, advertisements, phone calls, text messages, email, and other digital communications.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Insurance information
  • Appointment requests
  • Questions or messages you submit
  • Information you provide through Facebook, Instagram, or other online lead forms
  • General dental concerns or treatment interests that you choose to share

We may also collect basic website information automatically, such as browser type, device information, pages visited, referring website, and general usage data. This information helps us understand how people use our website and improve our online experience.

 

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions
  • Send requested information, such as a denture guide or educational material
  • Contact you about appointment requests
  • Schedule consultations or dental visits
  • Review insurance or payment questions when appropriate
  • Follow up by phone, text message, email, or other communication methods
  • Improve our website, advertising, and patient experience
  • Provide dental services and related patient support
  • Comply with legal, regulatory, insurance, and professional obligations

If you submit a form requesting information, you give us permission to contact you using the contact information you provide.

 

Text Messages, Phone Calls, and Email

By submitting your phone number or email address, you authorize us to contact you by phone, text message, or email regarding your request, appointments, dental care, educational resources, or related services.

Message and data rates may apply. You may opt out of marketing text messages by replying STOP. You may also contact our office directly to update your communication preferences.

Please do not use email, text message, website forms, or social media forms to send urgent dental or medical information. If you are experiencing a dental emergency, call our office directly. If you are experiencing a medical emergency, call 911.

 

Facebook, Instagram, and Online Lead Forms

If you submit information through a Facebook, Instagram, or other online lead form, we may receive the information you provide, such as your name, phone number, email address, and responses to form questions.

We use this information to send requested resources, respond to your inquiry, and follow up about dental services that may interest you.

We are not responsible for the privacy practices of Facebook, Instagram, Meta, Google, or other third-party platforms. Please review those platforms’ privacy policies to understand how they collect and use information.

 

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve our services, measure advertising performance, and deliver relevant content.

These tools may collect information such as pages visited, device type, browser type, approximate location, and how you interacted with our website or advertisements.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

 

Sharing Your Information

We do not sell your personal information.

We may share information only when appropriate, including with:

  • Dental providers and team members involved in your care
  • Insurance companies when needed for benefit estimates, claims, or pre-authorizations
  • Dental laboratories or specialists when needed for treatment
  • Service providers who help us operate our website, phones, scheduling, email, advertising, or patient communication systems
  • Legal, regulatory, or governmental authorities when required by law
  • Other parties when you give us permission or when necessary to protect our rights, safety, patients, or practice

Service providers who help us operate our business are expected to protect information and use it only for the services they provide to us.

 

Dental and Health Information

As a dental office, we may collect or maintain health-related information if you become a patient or communicate with us about dental care.

Protected health information may be subject to the Health Insurance Portability and Accountability Act, commonly known as HIPAA. Our use and disclosure of protected health information is described in our separate Notice of Privacy Practices, which is available upon request and may also be posted on our website.

This Privacy Policy is intended to explain our general website and digital privacy practices. It does not replace our HIPAA Notice of Privacy Practices.

 

How We Protect Information

We take reasonable administrative, technical, and physical steps to help protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, email, text message, online form, or internet transmission can be guaranteed to be completely secure. Please use caution when submitting sensitive information online.

 

Children’s Privacy

Our website and online forms are intended for adults or for use by parents or legal guardians seeking information about dental care.

We do not knowingly collect personal information from children under 13 through our website or online advertising forms without parental or guardian consent.

 

Your Choices

You may contact us to:

  • Ask questions about this Privacy Policy
  • Request that we update your contact information
  • Ask to stop receiving marketing communications
  • Request information about our privacy practices

You may opt out of marketing emails by using the unsubscribe link if one is provided. You may opt out of marketing text messages by replying STOP.

Please note that we may still contact you about appointments, treatment, billing, insurance, or other non-marketing matters when allowed by law.

 

Links to Other Websites

Our website may include links to other websites, such as insurance companies, financing companies, social media pages, or educational resources.

We are not responsible for the content, security, or privacy practices of other websites. Please review the privacy policies of any third-party websites you visit.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Denture King by Lyon Family Dentistry

2714 2nd Ave ste B, Kearney, Nebraska 68847
(308) 455-8224
LyonFamilyDentistry@gmail.com
www.LyonFamilyDentistry.com